HP Officejet 5100
Series Additional Information
Contents
Overview
What’s New in this Release
Minimum
System Requirements
Operating
Systems
Installation
Notes
Additional
Information
Overview
This document contains
hardware and software information about the HP Officejet 5100 Series for
Windows 98, Windows Me, Windows 2000 and Windows XP.
What’s New in this Release
- A fix has been implemented
for a problem seen on computers running with Hyperthreading turned on.
With Hyperthreading turned on, the Scan Picture and Copy features would
not launch when started from the HP Director. This has been fixed.
- A fix has been implemented
for a problem that could cause the Windows 2000 stop error 44,
(multiple_irp_complete_results), to occur when USB communications is first
established between the officejet 5100 and the computer. It occurred
intermittantly on certain computers running Windows 2000 only. It was most
likely to happen during the plug & play portion of an install when
repeatedly uninstalling and reinstalling the software or if power is
interrupted while the device is in use.
- A fix has been implemented
for a problem where if the oj5100 fax printer was set as the default
printer, the default would switch back to the oj5100 printer when the
system was rebooted.
Minimum System Requirements
- Any Intel® Pentium® II, Celeron©, or compatible
processor (Pentium III or higher recommended)
- 64 MB RAM (128 MB or more recommended) for Windows
2000 or Windows XP; 32 MB RAM (64 MB or more recommended) for Windows 98
- 400 MB available hard disk space
- 50 MB additional hard disk space to store scanned
full-color images
- CD-ROM drive
- 800 x 600 monitor with 16-bit color (24-bit color
recommended)
- Sound card (recommended)
- Internet access (recommended)
- Browser (Internet Explorer 5.0 or higher recommended)
- Available USB port
- For Windows 2000, Service Pack 2
or later must be installed
Operating Systems
Supported
Windows Operating Systems
- Windows 98
- Windows 98 Second Edition
- Windows Me
- Windows 2000 Professional Service Pack 2 or higher
- Windows XP Home
- Windows XP Professional
Unsupported
Windows Operating Systems
The
HP Officejet 5100 Series is not supported on Microsoft Windows 95 or on
Microsoft Windows NT.
Installation Notes
Install
the Software First
You must install the
software from this CD before you plug in your HP Officejet 5100 Series. See the
Setup Poster for step-by-step installation instructions.
Installing
a Different Language Than the Operating System Language
The HP Officejet 5100
Series software installer automatically chooses which language to install based
on your operating system language.
To install the
software in a different language than your operating system:
- Click Cancel when you see the first
Officejet 5100 Series installer dialog box.
- Double-click the My Computer icon on your
desktop.
- Right-click the CD-ROM drive icon and select
another language from the pull-down menu.
If you have the HP Officejet 5100 Series software installed on your
computer and you upgrade to Windows XP, some components of the software may not
function properly. To restore full functionality, reinstall the software.
To reinstall the HP Officejet 5100 Series software:
- Turn off your HP
Officejet 5100 Series All-in-One and unplug the power cord.
- From the Start
menu, choose Programs, Hewlett Packard.
- From the hp
officejet 5100 series programs folder, select HP Uninstaller.
- Follow the steps on
the screen to uninstall the software. You may be prompted to restart your
computer.
- Once the software
has been completely uninstalled, insert the HP Officejet 5100 Series
software CD into your CD-ROM drive.
- Follow the steps on
the screen to install the HP Officejet 5100 Series software for Windows
XP.
- After you have
finished installing the software, plug in the power cord and turn on your
HP Officejet 5100 Series All-in-One.
Using the HP Officejet 5100
Series Software on Systems Upgraded from Windows 98, Windows SE, or Windows Me
to Windows 2000 or Windows XP
If you have the HP
Officejet 5100 Series software installed on your computer and you upgrade from
Windows 98, Windows SE, or Windows Me to Windows 2000 or Windows XP, the
software will not function properly.
To use the HP
Officejet 5100 Series software on a system upgraded from Windows 98, Windows
SE, or Windows Me:
- Turn off your HP Officejet 5100 Series All-in-One and
unplug the power cord.
- Upgrade your system from Windows 98, Windows SE, or
Windows Me to Windows 2000 or Windows XP.
- When you are finished upgrading your system, restart
your computer.
- After restarting your computer, insert the HP Officejet
5100 Series software CD into your CD-ROM drive.
- Click OK to close the HP Officejet 5100 Series
dialog box.
- Double-click the My Computer icon on your desktop.
- Double-click the CD-ROM drive icon.
- Double-click hpo9xmig.exe and follow the steps
on the screen.
- After you have finished installing the software, plug
in the power cord and turn on your HP Officejet 5100 Series All-in-One.
Installation
Error Message
When you are installing
the HP Officejet 5100 Series, you may see a message that your system does not
meet the minimum system requirements. You can bypass this system check and
force the installation to continue, but this is not recommended. If you install
the HP Officejet 5100 Series software on a system that does not meet the
minimum requirements, the software may run very slowly or behave erratically.
To bypass the
installation error message:
- When you see the system requirements error message,
click OK.
- Double-click the My Computer icon on your desktop.
- Right-click the CD-ROM drive icon and select Install
Without Verifying System Requirements from the pull-down menu.
Note: Do not use these steps
to try to install this software on an unsupported operating system.
Microsoft
Windows 2000 Service Pack 2
Periodically, Microsoft
releases Service Packs which contain upgrades and fixes for released operating
systems.
If you are using Windows
2000, you must install the Microsoft Windows 2000 Service Pack 2 to use your HP
Officejet 5100 Series All-in-One.
Windows 2000 Service
Packs are available from Microsoft at:
www.microsoft.com
Additional Information
Laptop
USB Port
Some popular laptops
contain low-speed, low-power USB ports. If you plug a high-speed device,
such as an HP Officejet 5100 Series All-in-One, into a low-speed, low-power USB
port, Microsoft Windows may generate a General Protection Fault. To avoid this,
do not plug the HP Officejet 5100 Series directly into these types of laptops.
Instead, connect a powered USB hub to the laptop and plug the HP Officejet 5100
Series into the powered USB hub.
Fast
User Switching
The Fast User Switching
features of Windows XP are not supported while you are printing, scanning,
copying or faxing. Wait until these tasks are finished and close any HP
All-in-One applications that are open before using Fast User Switching.
Disabling
the Automatic Crop Feature
The automatic crop
feature sometimes crops more of your scanned image than you might expect. By
disabling the automatic crop feature, you can scan the entire image.
To disable the
automatic crop feature:
- In the Scan Window, choose Scan Settings from
the File menu.
The Scan Settings dialog box appears.
- On the Scanning Tab, deselect (uncheck) the Automatically
crop image check box.
- Click OK.
Note: To turn off the automatic
crop feature as the default, use the Settings menu in the Director.
DOS Print
Functionality Not Supported
Your HP Officejet 5100
Series does not support printing from DOS, printing from DOS programs, or
printing from a DOS box within Windows.
Delay in
Displaying Printer Properties
When you click the Properties
button in the Print dialog box, you may experience a delay before the
Properties dialog box appears. This is normal behavior.
Getting
More Information
For more information
about your HP Officejet 5100 Series, as well as information about support and
software upgrades, go to:
www.hp.com/support
HP
Software License Agreement
- This License is granted in return for purchase of the
associated HP Officejet Series or payment of the appropriate fee as
specified by HP.
- In return for the above consideration, HP grants a
non-exclusive right to use one copy of the Software with any computer
connected to an HP Officejet Series.
- This License binds the customer who opens this
Software package and any transferee authorized pursuant to section 8
below. For purposes of this License:
- The term “user” means such
customer and any authorized transferee; and
- The term “use” means
storing, loading, installing, executing, or displaying the Software.
- The term “Software” means
all programs, files and executables supplied by HP (via CD, diskette, the
Internet, or any other method) in connection with the HP Officejet
Series.
- The Software may not be duplicated or copied except
for purposes of archival, backup, error identification, or replacement of
defective media. All copies of the Software must bear the copyright and
other proprietary notices on or in the original media as well as any
restricted-rights legends or in the original media.
- This License does not include the right to updates,
upgrades, or other enhancements. However, the License does apply to any
update, upgrade, or other enhancements if provided by HP.
- This License confers no title or ownership in the
Software, and confers no rights whatsoever in any associated source code
or in any other intellectual property of HP or its third-party
supplier(s). This License is not a sale of any rights in the Software.
- The Software may not be disassembled, decompiled,
decrypted, or reverse engineered unless HP’s prior written consent is
either obtained or not required by law. Upon request the user will provide
HP with reasonably detailed information regarding any disassembly,
decompilation, decryption or reverse engineering.
- This License is transferable subject to HP’s prior
written consent and payment to HP of any applicable transfer fee(s), and
subject to the transferee’s agreement in writing to the terms and
conditions of this License. Upon any such transfer, the transferor’s
rights under this License will automatically terminate. This License is
also binding on any involuntary transferee.
- Any third-party supplier of the Software may protect
its rights in the Software against violations of this License, including
any infringement of the third-party supplier’s copyright(s).
- HP may terminate this License upon notice to the user
for failure to comply with this License. Immediately upon the termination
of the License, the user will destroy or return to HP all copies of the
Software, including copies from any adaptation into which such copies are
merged (except for individual pieces of user data in a related database).
- If the Software is licensed for use by the U.S.
government, the user agrees that the Software has been developed entirely at
private expense and is delivered as “Commercial Computer Software” as
defined in DFARS 252.227-7013 or as “Restricted Computer Software”, as
defined in FAR 52.227-19, as appropriate.
Windows® and MS Windows®
are U.S. registered trademarks of Microsoft Corp. Copyright© Hewlett-Packard
Co. 2002. This information is subject to change without notice and is provided
“as is” with no warranty. Hewlett-Packard shall not be liable for any direct,
indirect, special, incidental, or consequential damages in connection with the
use of this material.